The Zapier Ceiling: When “Easy” Becomes a Bottleneck

Jan 12
Alexander Heyman

1) Easy Wins, Until It Breaks

Quick automations work great early. Then the stack changes, and brittle wiring becomes a liability.

2) Multi-Step Orchestration Becomes Mandatory

Real ops needs branching logic, approvals, queues, and data normalization across systems.

3) Silent Failure Is the Worst Failure

When workflows fail quietly, teams stop trusting automation and go back to manual work.

4) Reliability Features Become Non-Negotiable

Monitoring, alerts, audit logs, retries, and recovery are what turns automation into infrastructure.

5) The Next Stage Is Outcome-Based Automation

The best systems are described by outcomes, built end to end, and kept running like production software.

More articles